Job description

The Senior Research Study Coordinator 2 will be responsible for ensuring successful participant recruitment for observational research projects in a fast-paced environment. Requires scheduling of interviews, maintenance of project related spreadsheets, daily web meetings, and a keen eye for detail.  Must be comfortable speaking on the phone and work independently as a leader.

Essential Duties and Responsibilities:

• Function and strive for excellence in study conduct.
• Look for opportunities to innovate to streamline study coordination activities.
• Proactively manage study activities to meet the objectives of the project within stated timelines.
• Ability to work across multiple projects.

Day-to-Day Responsibilities:

• Ensure compliance with company SOPs for conducting observational research studies.
• Assist with development of project related documents. (e.g., protocol, informed consents)
• Assist with development of project specific vendor contracts and budgets.
• Work directly with third party recruitment agencies as well as patient advocacy groups and clinicians.
• Maintain communication with project teams in the COS offices (UK and USA) regarding ongoing recruitment and data collection via phone, email, and Teams meeting platform.
• Manage multiple projects (3-5) from initiation to completion including working with recruitment agencies and clinical sites, managing participant related documents, data entry in Microsoft Excel, communicating with participants by phone/email to schedule interviews, scheduling interviews using GoTo Meeting/ Open Voice, initiating and tracking participant payments, etc.
• Assist Director of Study Coordination with development of working practices and provide support to junior level study coordinators.

Minimum Requirements:

Qualifications:

• Experience in human subjects’ research data collection
• Strong organizational skills
• Demonstrated strong customer service focus.
• Excellent written, verbal and interpersonal communication skills, including the demonstrated ability to work in a team setting and foster collaborations – both internally and externally
• Demonstrated ability to be flexible and adaptable to changing business needs.
• Demonstrated problem-solving skills and project timeline management.
• Knowledge of clinical research a plus (or related area)
• Knowledge of both quantitative and qualitative research designs a plus

Education:

• Bachelor’s degree required in related area (Psychology, Biological/Life Sciences preferred); Master’s degree preferred.
• Minimum one year experience in line management.
• At least three years in study coordination/project management for the Research Study Coordinator 2 role and five years as a full-time Research Study Coordinator for the Senior Research Study Coordinator role; preference given to PMP training or certification.

Levels: 

• COS offers various levels within this position commensurate with qualifications and experience.